top of page
Website titles TRANSPARENT (42 × 20cm).png

To book a staycation in our Luxury Dog Hotel, please click here or scroll down past our secure park booking instructions. To book either our Dog Adventure Park or Dog Sensory Park please follow the instructions below.

Website titles TRANSPARENT (42 × 20cm).png

If this is your first visit you will need to book an Introduction. We will greet you at our meet and greet shed and show you how everything works. Only one full Introduction session is required to use both parks, you do not need to complete one for both our Dog Adventure Park and Dog Sensory Park.

  1. Below, select 'Full Introduction Session
     

  2. Choose a date and time 
     

  3. Carefully read and agree to the Ts & Cs
     

  4. Follow the steps to payment
     

  5. As we will meet you there, you will not receive a gate access code
     

  6. Turn up on the day to meet one of our team!
     

Once you have completed an Introduction session, you can then book any available session at our Dog Adventure Park or Dog Sensory Park.

 

 

Reschedule or cancel an upcoming appointment by clicking on the Change/Cancel Appointment link in your confirmation email. To qualify for a full refund and/or rescheduling your session, changes must be made at least 12 hours in advance. Unfortunately, we cannot offer a refund or an option to reschedule within the  12 hours before your booking slot. To avoid disappointment, we recommend that you check the weather forecast 24 hours prior to your session. 

 

New sessions are automatically released by our booking system every day, 60 days in advance. If there aren’t any dates showing further ahead than that, they haven’t been released yet. Please check back again soon.

Please use the below button to book now. You will be redirected to our booking page.

Website titles TRANSPARENT (42 × 20cm).png
Hotel Booking Anchor
Website titles TRANSPARENT (42 × 20cm).png
Website titles TRANSPARENT (42 × 20cm).png

If you have already completed an Introduction Day with us, please skip to the ‘Book a staycation' button or click here. You can find all of our prices and packages here.

 

If this is your first time booking a staycation with us then you must book your dog in for an Introduction Day before any staycation booking requests can be submitted. You can find out more on what to expect from our Introduction Days herePlease note, even if you have completed an introduction session for our secure parks, you will still need to book an Introduction Day for our Luxury Dog Hotel.

Our Introduction Days include 5 hours of complete care for your dog from their selected drop off time to pick up. 

 

Please check that your dog meets our Hotel guest criteria before booking an Introduction Day. 

  • Your dog must have no history of aggression or reactivity towards any other dog or human.

  • If male and over 6 months old, your dog must have been castrated to stay with us (please always seek professional advice on the appropriate age to castrate your dog).

  • Your dog must be comfortable mixing and socialising with other dogs and humans. 

  • Your dog must be fully housetrained.

  • Your dog doesn’t display any behaviour issues such as, destructiveness, possessive behaviours or excessive barking at other dogs and/or humans

If your dog does not fit the above criteria, then unfortunately our unique hotel set up will not be suitable for them. If you have any queries on the above, please give us a call on 07944 545 136 to discuss before booking, or submit your enquiry here.

 

If you are confident that your dog fits the above criteria then you can create an account and request to book with us by following the steps below. Please ensure you have all of your dog's information available including; vaccination details, worming and flea treatment details and insurance provider details (if insured). You will be required to upload an image of proof of vaccinations prior to submitting your booking request.

  1. Click the 'Book An Introduction Day' button below and follow the steps to create your account. Please ensure to fill in all of the required information to fully complete yours' and your pups' profile.
     

  2. Once completed, select 'Introduction Day' and choose a time and date
     

  3. Carefully read and agree to the Ts & Cs. Once you have done so you can submit your booking request. Please note this is not a confirmed booking. Our team will review your booking request and respond within 72 hours
     

  4. If your booking has been accepted, you will be notified and prompted to follow the steps to payment
     

  5. Your booking is now confirmed, turn up on the day and one of our team will meet you at our Hotel car park

The duration of our Introduction Day is 5 hours. Please note: when viewing your booking on your customer portal, our booking system will list your Introduction Day as 30 minutes long, please ignore this.

 

Once you have successfully completed an Introduction Day,  you will then be able to book future staycations for your pup with us!

For information on our Luxury Dog Hotel cancellation policy, please click here to view our FAQ's.

bottom of page