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Throughout your pups stay with us, they will enjoy a daily routine made up of the perfect amount of physical stimulation, social interaction, and mental enrichment! We promise your pup an unforgettable staycation with us where they can enjoy a relaxed, home from home, social setting. You can go away knowing that your pup is having just as much fun on their holiday, as you are on yours! When booking a staycation, you are able to choose between either our 'Standard package' or our 'Premium package'. Please note bookings are not able to be shared between two different packages.
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If you have more than one dog in the same household, we offer a 10% discount on the second and third dog. Please note, our discount will only be applied on dogs who are sharing a room.
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A fun and stimulating daily routine consisting of the perfect amount of mental and physical stimulation and lots of human interaction
Supervised free run of our indoor and outdoor enclosed areas
Supervised free play sessions with other hotel guests and staff members
Access to our cosy, home from home dog lounge and farmhouse kitchen area, where they will enjoy time spent relaxing with staff and other guests
Dog friendly auditory stimulation provided throughout the day through surround sound speakers and tv
A daily, 1 hour group walk
A daily, 1 hour group enrichment session in our indoor enrichment room including, stimulating puzzles, ‘find it’ games, snuffle matts and more
3 x pupdates* throughout their stay via WhatsApp message or email- This includes contact from us with pictures and a message letting you know what your pup has been getting up to, who they have made friends with and how much they are enjoying their staycation
Delicious Cwtch treats throughout their stay
AM check in and check out time slots available
Guests will receive a welcome email prior to their check in with a QR code to their very own preference sheet. Please fill this out for your pup(s) before checking in so we can tailor their stay to suit them
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A fun and stimulating daily routine consisting of the perfect amount of mental and physical stimulation and lots of human interaction
Supervised free run of our indoor and outdoor enclosed areas
Supervised free play sessions with other hotel guests and staff members
Access to our cosy, home from home dog lounge and farmhouse kitchen area, where they will enjoy time spent relaxing with staff and other guests
Dog friendly auditory stimulation provided throughout the day through surround sound speakers and tv
Exclusive use of our Dog Adventure Park - voted “South Wales Dog Field of the Year 2024”
Exclusive use of our Dog Sensory Park
A daily, 1 hour group walk
One-to-one daily enrichment session with a member of our team including stimulating puzzles, ‘find it’ games, basic training, snuffle matts and more
Daily pupdates during their stay via WhatsApp or email - This includes daily contact from us with pictures and a message letting you know what your pup has been getting up to, who they have made friends with and how much they are enjoying their staycation!
Luxury Cwtch treats throughout their stay
A bath and groom prior to their check out (minimum 4 day stay)
Hearty home baked treats throughout their stay - Our Premium package guests may enjoy a selection of our favourite treats such as - delicious chicken Sunday dinner’s, Doggy afternoon tea’s, homemade pupcakes, Pupchino’s, doggy ice creams and many more!
AM check in and check out time slots available
Guests will receive a luxury welcome box prior to stay with Cwtch treats and a QR code to take them to their very own preference sheet*
Priority bookings during peak times
*Our welcome boxes are sent out 4 weeks prior to your dog’s staycation. Bookings with less than 4 weeks notice will not receive a welcome box but will receive their preference sheet via email.
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We are happy to tailor your pup’s staycation to suit their needs and your preferences. Although, our home from home set up allows our guests to mingle and have free run hours throughout the day, we will ensure each guest has enough time to relax in their private, cosy rooms, chill out in our homely dog lounge and get the rest they need.
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Our Introduction Days are a set price of £50. Once you have successfully completed an Introduction Day, you are welcome to book future staycations with us. You only need to complete one Introduction Day per dog. Please note; if you have more than one dog from the same household, they will each be required to complete an Introduction Day with us. We do not offer any discounted pricing for our Introduction Days for multiple dogs as each dog requires the same level of care and staff attention during their Introduction Day with us.
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Our Introduction Days will include 5 hours of care from your selected time of drop off to collection. Please ensure you can drop off and pick up your dog at the selected time to ensure minimal disruption to our other Hotel guests. You can find out what our Introduction Days entail by clicking here.
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Guest check in & check out is available from 9am - 11am. When completing your booking you will be asked to choose a drop off and pick up time. We ask all guests arriving and departing to stick to the chosen times. If you have any questions regarding our Luxury Dog Hotel you can check out our FAQ's here.